Privacy Policy
Last updated: November 13, 2026
This policy explains what information Carl's Driver Training collects when you visit this website or buy our products, and how we use it.
What we collect
- Purchase information. When you buy, our payment provider Creem collects your name, email, billing country and payment details. We receive your name, email and order details. We never see or store your full card number.
- Messages. If you email us, we keep your message and email address so we can reply.
- Basic analytics. We use privacy-friendly analytics that count page visits without cookies and without identifying you personally. We may note which video or link brought you to the site.
How we use it
- To deliver your purchase and send your receipt and download link
- To answer support requests and process refunds
- To understand which pages and videos are helpful
We do not sell your personal information.
Who we share it with
Creem processes payments as merchant of record under its own privacy policy. Our website is hosted by a third-party hosting provider. We share information only as needed to run the store, or when required by law.
How long we keep it
We keep order records as long as needed for accounting, tax and legal purposes, and support emails as long as needed to help you.
Your choices
You can ask us to access, correct or delete your personal information by emailing us. Depending on where you live, including California or the EU, you may have additional rights, and we will honor them.
Children
Our guide is for learner drivers, some of whom are teenagers. Purchases should be made by an adult or with a parent's or guardian's permission. We do not knowingly collect information from children under 13.
Contact
Email support@drivingplaybook.com.